FAQ

Yes, we welcome allsales whether you sign up or not. Although signing up to our newsletter willgive you early notice to our sales and will keep you updated with the latestproducts to hit the shelves.

If you sign up forour newsletter we will send you emails from time to time but there won't be anyexplicit content and we promise not to over saturate your inbox.

We ship to Australia and New Zealand at this time.
For any other destinations please contact us.

We accept Visa,Mastercard, American Express, Apple Pay, PayPal, Klarna.
Klarna
allows you to buy now and pay by installments for more information.

We anticipate to receive, pack and ship your order within 24 hrs from purchase, so if there are any changes to your order, please email us immediately on  or contact our customer service no on 1300 544 885, Monday to Friday between 9am and 5pm.  

We will ensure your package is sent in discreet packaging either an Australia Post Satchel or an unlabeled Cardboard Box.

There are Terms and Conditions related to returning items, Please refer to our Returns Policy for detailed information.

No, your payment is processed live and direct via our third party payment gateway providers shop Pay, Paypal, ApplePay or GooglePay. We do not store any credit card information on our site.

Once you enter your email address and press forgot password, a new password will be emailed to you,so please check your email.

When you join our newsletter subscription, you will be emailed a 10% off discount code (so long as you haven't signed up before), so you need to check your email to retrieve the code and follow the instructions below to apply it.

To use your discount code, click the VOUCHER CODE button on the left hand column of the checkout page (see screenshot below), this is after the shopping cart page, after you enter your name and email address. Please note the checkout page is the last page of the checkout and the Voucher Code is under your delivery address. Then add your code in the popup where it says Enter your voucher code in the space below. Press SAVE button.

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