Delivery

COVID-19 TRADING

We are still open! Your order is dispatched from our Australian Warehouse which has taken all precautions in the fight against Covid-19, we use gloves and masks when picking, packing and posting.

IS DELIVERY DISCREET?

Yes! Your purchase will arrive in an Australia Post bag or a plain cardboard box, with no reference to the contents We do not include our logo on the outside packaging. There is no reference to the contents whatsoever.

WHEN WILL I RECEIVE MY ORDER?

We are aware due to Covid-19 there has been slight delays on deliveries. Sometimes orders can take up to 10 working days in metro areas, use your tracking number to check on your parcel. 

HOW MUCH IS DELIVERY?
Your Location Delivered Cost
Sydney, Melbourne, Brisbane Metro 1-4 Business Days

Over $60:FREE

Under $60: $9.95

Tasmania, Adelaide, Perth CBD, Regional Qld, NSW, SA 2-5 Business Days

Over $60:FREE

Under $60: $9.95

WA, NT and regional Australia 3-10 Business Days

Over $60:FREE

Under $60: $9.95

New Zealand* 4-9 Business Days $13.50
INTERNATIONAL SHIPPING

We are not currently shipping outside of Australia and New Zealand. 

WILL I KNOW WHEN MY ORDER IS SENT?

Yes, you will be emailed tracking details so you can follow the order. Australian orders are typically dispatched within 24 working hours. All items are sent from within Australia.

Australian deliveries are shipped via Australia Post or sometimes by courier. All deliveries have tracking and you will be emailed with the tracking details when your order has dispatched.

We ship discreetly and directly from one location.in Australia for fast delivery.

I HAVEN'T RECEIVED A TRACKING EMAIL

Sometimes spam filters block our emails or you may have made a typo in your email address. Please contact us if it has been more than 48 hours and you haven't received a tracking email, please make sure to check your spam folder first.

IS A SIGNATURE REQUIRED?

Australia Post delivers directly to your door or  PO Box. However if your parcel is coming via courier and your delivery does require a signature and you are not available, your delivery will be taken to your local Post Office for collection. Please see Australia Post website for more details.

ENVIRONMENTAL COMMITMENT

Where possible we use recycle packaging materials. 

INCORRECT DELIVERY ADDRESS/RETURNED PARCELS

If an incorrect delivery address is provided or a parcel is returned to us as undeliverable, an extra postage fee of $13.95 will apply to re-send it, this cost includes handling.